On the Clients page, reports can be generated by clicking the Generate button.
Amazon
Region
Choose between Europe & North America.
Currency
Choose between Euros, British Pounds, US Dollars, Canadian Dollars, and Mexican Pesos.
Date range
Select the start and end date of the report.
Check available data
If settlements that cover the date range has been imported, a message will display the dates of the first and last transactions available in the database.
If settlements that cover the date range have not been imported, an error message will be displayed.
A new button, Request More Client Data, will appear.
Clicking the button will send an email to the client with instructions on how to make the required dates available to be imported by eComLedger.
Ebay
Currency
Currency selection is restricted to GBP only as Ebay converts foreign currency transactions to GBP automatically.
Date range
Select the start and end date of the report.
Request Report
Once the Request Report button has been clicked, the report will start generating.
Generated reports can be viewed by clicking the View Reports button on the Clients page.
While the report is being generated it’s status will be Pending.
If the process completes successfully, the status will change to Completed. The report is now availble to be purchased and downloaded.
If the process fails, the status will change to Failed. If this happens, please create a support ticket on the Support page, stating the clients name and the displayed error message.
Clicking the View button next to a successfully generated report will redirect you to a page displaying information about the settlements that the report consists of.
Monthly reports
Every month, eComLedger will generate a report for the previous month for each client.
